Have a question about the City of Berkeley? Want to obtain a business license? Need to pay a parking ticket or bill? Residents can visit the Customer Service Center or dial 510-981-CITY. Many residential Berkeley phone lines allow residents to simply dial 3-1-1 to reach the customer service call center. Inquiries can also be e-mailed to <a href="mailto:firstname.lastname@example.org">email@example.com</a>.